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Support & Documentation Center

Support for healthcare professionals and institutions.

How can we help?

Find resources and channels supporting the use of BirthTech technologies.

Manuals & resources

PreemieTest instructions for use in Portuguese and English.

Frequently asked questions

Answers about products, documentation and support.

Technical assistance

A direct channel for equipment questions and support.

Apps & software

Guidance on identifying resources compatible with your device.

Firmware & updates

Confirm the appropriate version and procedure with the technical team.

Regulatory documentation

Information and documents made available by BirthTech.

Manuals & resources

Instructions for use · Portuguese

PreemieTest — version 05, available in BirthTech’s document archive.

Instructions for use · English

The PreemieTest user manual in English.

Apps, software & updates

Compatibility depends on the product and version in use. Contact us with the equipment name and serial number for guidance on installation, access and updates.

Frequently asked questions

Contact our team with your institution and the technology you are interested in. Availability and format will be confirmed directly with you.

Portuguese and English manuals are available in Manuals & resources.

Provide the product, serial number, institution and a description of the issue. Our team will guide you through the next step.

The portfolio includes PreemieTest and technologies in development or research. Explore each technology page and confirm availability in your market with BirthTech.

Use the contact form to describe your organization, proposal and technology or area of interest.

Still need help?

Talk to our team about products, research and opportunities to collaborate.